Shipping & Returns

Order and Shipping information We ship in every country in the world. You can order over our webside, by phone or fax. (numbers see contact informations). The delivery time is shown on our Homepage or contact our customer service. All delivery times without guarantee. payment informations We actually offer 4 different different payment options: Credit Card prepay VISA, MASTERCARD 2% off Payment will be proceed directly online when you place the order. For this payment method we offer you an additional discount of 2%. Credit Card offline (Visa, Mastercard, Amex) The payment will be done from the submitted credit card when the order is been dispatched. PayPal Payment will be done by paypal directly in the oder checkout. Further informations can be found on www.paypal.com  payment in advance by banktransfer The amount must be transfered directly to our german bank account. The full payment is required before your order will be send. Please note that you have to cover all cost for the remittance. All required informations will be submitted in the order confirmation mail postage and packing cost European Union: order value till 150,00 EUR - cost for shipping 10,00 EUR order value 150,00 - 300,00 EUR - cost for shipping 6,25 EUR order value more than 300,00 EUR- shipping is free Europe - Non European Union: cost for shipping 25,00 EUR rest of world: shipping cost will be submitted at request Tax and VAT information European Union All prices includes the german VAT (19%). As an citizen of the EU you have to pay the german VAT. You dont have to pay additional taxes or toll costs. Customer from Spain have to pay their local VAT (16%) instead. Customer from Sweden have to pay their local VAT (25%) instead. Customer from Finland have to pay their local VAT (22%) instead. The prices  will be shown after you have logged in. Non EU countrys/other world The prices on our webside are inclusive german VAT(19%). The VAT will be removed in the order process/or after you have logged in. Please note that Customs duties and/or import levies are to be paid by the customer respectively by the receiver of the delivery. For more information contact you local customhouse or our customer service. Warranty informations All business and warranty under german law only ! You have 24 month warranty, if no otherwise is declared in the article description. In an warranty case contact us, because were the only one who is resposible for your warranty reparation. The further handling depends on the defect you have. The cost for sending parts or new product will be payed by us, if its an warranty occasion. For details contact our customer support.